Assessor Resource
SITTTSL011A
Maintain a product inventory
Assessment tool
Version 1.0
Issue Date: May 2024
This unit describes a key operational function for a diverse range of domestic and international tourism and hospitality products and services. It applies to tourism and hospitality industry sectors and organisations where product is controlled by use of an inventory; mainly to tour operators, tour wholesalers, accommodation providers and event management organisations.
The inventory system may control a principal's (the supplier's) tourism and hospitality products that are supplied to other organisations or it may control a tour wholesaler's inventory of product purchased or allotted from the principal.
Inventory control requires the application of significant interpretation, planning and organisational skills and this role is generally undertaken by senior personnel who operate autonomously or under limited guidance from others. They would require considerable product knowledge to maintain an accurate inventory of product and could apply discretion and judgement. It is undertaken by senior product coordinators, product or operations managers, and owner-operators of small tourism businesses.
This unit describes the performance outcomes, skills and knowledge required to maintain an inventory of tourism products. It requires the ability to access and interpret the required product information, enter and maintain accurate data and provide product inventory information to relevant personnel.
No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement.
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